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Student Rating of Teaching Effectiveness

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SRTE Results Administrator

Academic Unit SRTE Representative


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StaffSRTE Set-up & Administration


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Frequently Asked Questions


How do I view my results?

All results, including results from paper SRTEs, are available at https://RateTeaching.psu.edu

How long does the University keep my SRTEs?

Your results are retained for 10 years in accordance with Policy AD35 University Archives and Records Management and its concurrent General Retention Schedule.

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How do I view multiple years of my results simultaneously?

Plans are underway to develop reports that will visually compare a range of semesters. Until that feature is available, you will need to print the results and compare them manually.

Who has access to my results?

As the instructor of record for a course, you automatically have access to your results. Access is also granted to your academic unit administrators. There may be other administrative personnel from your campus, college, or academic unit who also have access for administrative purposes. SRTE results for faculty who teach World Campus courses are sent to World Campus administrators. World Campus will share these results with the academic administrators in the academic unit that sponsors the faculty member.

How do students access SRTEs?

Students access their SRTEs directly through the SRTE site at https://rateteaching.psu.edu/.

How do students know when to complete their SRTEs?

The SRTE system generates an email to students to announce the availability of their SRTEs. This message includes instructions on where to complete and how long they are available. Email reminder messages are sent to students who have outstanding forms to complete.

Is there a time limit for completing SRTEs?

For a course that runs the traditional fifteen-week semester, SRTEs are offered the last two weeks of classes. During this period, students may take as much time as needed to complete their SRTEs. They also have the option to start, save, and return to their SRTE in order to complete and submit it prior to the end of the offering period.

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What will motivate students to complete their SRTEs on their own?

Students have told us they are more compelled to complete a feedback survey if the information will be used to make improvements in the class. In general, it is good practice for faculty to communicate how they have incorporated past feedback into the course (e.g., included more teamwork, added visual examples, reordered topics).

How can I improve my student response rates?

To get at some of their secrets, we asked faculty with a 70% or greater response rate and at least 30 students in their classes to share advice on getting students to fill out the SRTEs. To read what they said, visit the Faculty Strategies for Encouraging Students to Complete Their SRTE page on the Schreyer Institute for Teaching Excellence's web site.

You may also want to contact one of the Institute's instructional consultants to discuss other strategies for encouraging student feedback.

Will students who do not regularly attend be able to complete SRTEs for the course?

Yes. If the number of students not attending is sufficient to impact your scores; the feedback you get from those who do complete the SRTE may help you understand why this is happening. Alternatively, students who lack the motivation to attend class may not be motivated to complete the SRTEs.

Is there a university policy about giving students extra points for completing the SRTEs?

There is no university policy prohibiting faculty from giving extra points if the course achieves a particular SRTE response rate. However, each college can decide to prohibit the practice. Many colleges, but not all, have decided to prohibit this practice. There is widespread disagreement among the faculty about awarding extra points—some faculty feel that it makes the SRTEs required and not voluntary, while others are opposed to offering extra points because it feels like bribery.

If your college permits you to award points for reaching a set response rate, students must be able to earn 100% of the course points based on their performance, even if they choose to not participate in SRTEs. SRTE participation is intended to be voluntary, so if you are giving points, they must be extra credit points. Additionally, you should be careful to make it very clear that the extra points are for participation, not about the rating. Students need to know that you are not trying to coerce them into assigning you a high rating. If you set the response rate necessary to achieve points at 100%, it could still make students feel pressured into participating (i.e., no student wants to be the reason all other students do not get extra points). You will want to talk to your students about why you want a high response rate, i.e. that you want to hear from all students and because the more students who participate the more representative the scores are likely to be.

For other ways to improve your response rates, please visit http://www.schreyerinstitute.psu.edu/IncreaseSRTERespRate.

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Why doesn't Penn State require students to participate by holding back their grades?

Penn State's SRTEs were designed to be voluntary. Students receive their grades after the course and the default SRTE offering period have ended. By the time the student realizes their grades have been held, they would not have an opportunity to change their mind about completing their SRTEs. Grades cannot be held back indefinitely.

Why doesn't Penn State make SRTEs public as an incentive for students to participate?

SRTE results are considered part of faculty members' personnel records so access is restricted to the faculty member and administrators.

When will reports be available for my review?

SRTE results are typically available within 5 business days of when all final grades for your course are recorded in LionPath. If all grades cannot be recorded prior to the Final Grade Run date (please see the Registrar's Activity Calendar for each semester's Final Grade Run date), the results will not be available until 5 business days after the Final Grade Run date for that semester. If your results are still not available after you have submitted your grades and/or the Final Grade Run date has passed, please check with your area's SRTE Representative to verify that SRTEs were offered for your course.

Note: The Registrar's Activity Calendar includes a separate Final Grade Run date for the School of Law.

Can I tell which students did or didn't fill out their SRTE?

No. This is an anonymous survey and response data are not connected to student data. Faculty report that they are receiving more extensive written feedback than when they used paper surveys. This may be because students are no longer concerned about being identified by their handwriting.

Is there a mobile-friendly version of the SRTE?

Students may choose to submit SRTEs using the mobile-friendly web version for phones and tablets. No app download is necessary, upon sign-in students will see this option when they have active SRTEs to complete. Students may find it convenient to respond to open-ended questions using the voice-recognition built into their mobile devices.

Screen shot of mobile icon from SRTE tool. 
Screen shot of Mobile SRTE icon.

When students choose the mobile option, they will see only one question at a time, rather than the entire SRTE form on their screens.

The regular web version SRTE is still available for students with laptops or without mobile devices.

Faculty will also be able to use the mobile version to check response rates for courses with active SRTEs. Those faculty who are concerned about response rates will be interested in taking advantage of this new functionality by asking students with mobile devices to complete their SRTEs during class.

Faculty: please remember that if you set aside class time for students to complete the SRTE, you need to leave the room.

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